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Odoo 18 Native • Online Booking Portal • Lifetime Updates

Salon & Spa Management — Powered by Odoo

The complete business management system for modern salons and spas. Manage appointments, orders, packages, invoicing, staff, and customer feedback — all in one beautifully integrated platform.

One System. Every Aspect of Your Business.

From the moment a customer books an appointment to the moment they receive their feedback email, every step is tracked, automated, and reportable. No switching between apps. No double-entry. No missed charges.

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End-to-End

The Complete Customer Journey

1

Appointment Booking

Create a scheduled appointment with employee assignment, service selection, and chair allocation.

2

Arrival & Check-In

Convert the appointment to a Salon Order with one click — all details carry over automatically.

3

Service Delivery

Staff follow service checklists, use assigned products, and mark completion steps as treatment progresses.

4

Quality Assurance

Checklist completion percentage is tracked in real time, ensuring every step is performed before sign-off.

5

Invoicing

Generate the customer invoice directly from the Salon Order with all services and products pre-populated.

6

Feedback Collection

Send a rating and feedback email automatically after the visit to capture the customer's satisfaction.

Capabilities

Core Features

Advanced Analytics Dashboard

  • Live appointment and order counts (today, week, month)
  • Revenue trend charts with visual comparisons
  • Employee workload and service delivery summaries
  • Filterable date ranges across four analysis panels

Service & Product Configuration

  • Create unlimited services with pricing and duration
  • Link consumable products to services for auto-population
  • Manage full product catalogue with cost and sale prices
  • Add products manually to any order for custom combos

Packages — Bundled Offerings

  • Configure packages with any combination of services/products
  • Set a package price for bundled discounts
  • 'Load Package' button auto-populates entire order in one click
  • Ideal for bridal, day spa, and monthly treatment bundles

Appointments & Salon Orders

  • Create appointments with customer, employee, and chair
  • Convert any appointment to a Salon Order with one button
  • Service Order: manually add individual services for walk-ins
  • Package Order: select a package and load all items in one click

Checklists & Quality Control

  • Create reusable checklist templates for any service type
  • Load templates onto any Salon Order with a single click
  • Tick off steps as service progresses — percentage updates live
  • Completed checklists permanently attached to the order record

Invoicing, Payments & T&Cs

  • Generate invoices from Salon Orders with one click
  • Multiple payment methods supported (cash, card, transfer)
  • Configure appointment-specific and order-specific T&Cs
  • Terms auto-displayed and printed on all PDF reports

Rating & Feedback System

  • Send feedback request emails directly from completed orders
  • Emoji-based satisfaction rating (happy, neutral, disappointed)
  • Customers write a feedback comment in the email response
  • All feedback recorded against the order for analysis

Document Attachments & Bulk Cancel

  • Attach any file type directly to appointments and orders
  • Ideal for consent forms, allergy records, before/after photos
  • Select multiple appointments/orders and cancel simultaneously
  • Mandatory cancellation reason logged against every record

Customer Portal & Reports

  • Customers log in to view all appointments and salon orders
  • Download appointment and order records as PDF reports
  • Live charts and pivot tables for appointment/order analysis
  • Printable PDFs for detailed operational and financial review
Smart Interactive Estimator

Build Your Salon & Spa Quote

Select the specific Salon & Spa Management features you need. The system will automatically guide you on required dependencies.

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Your Estimate

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Ecosystem

Fully Integrated with Odoo

Every feature of the Salon & Spa Management module connects natively with the Odoo platform — no third-party connectors, no sync errors, no data silos.

Odoo Accounting & HR

All invoices flow directly into your chart of accounts. Staff drawn from Odoo Employees for consistent HR records.

Odoo Website & Portal

The customer portal is hosted on your Odoo website, giving customers branded self-service access to history and PDFs.

Odoo Discuss

Internal chatter, notifications, and messaging on appointment and order records for seamless team communication.

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Support

Frequently Asked Questions

Yes. The Salon & Spa Management module works with both Odoo Community and Enterprise editions, as well as Odoo Online, Odoo.sh, and On-Premise deployments.

Absolutely. Both order types coexist. You can create a Service Order for walk-ins choosing individual treatments, and a Package Order for pre-configured bundles — all within the same module.

When a customer arrives, staff click 'Create Salon Order' on the appointment. The system generates a new order pre-filled with all appointment details (customer, employee, services, chair) — no re-entry required.

After a service is completed, staff click the Rating button on the Salon Order. The system sends a feedback email to the customer. They select an emoji rating and write a comment. The response is recorded against the order.

Yes. Customers with portal access can log in to the Odoo website portal to view all their appointments and orders, and download them as PDF reports. Access is read-only.

Yes. The module provides four printable PDF reports (Appointment Details/History, Order Details/History) and two live analytical views (Appointment Analysis and Order Analysis) with chart and pivot table functionality.